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Terms and Conditions

1. Introduction

Welcome to Dist Global Cargo. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

2. Services

Dist Global Cargo provides cargo and logistics services, including freight forwarding, transportation, warehousing, and delivery services. The details of these services, including pricing, timelines, and special instructions, are agreed upon in separate contracts or agreements between Dist Global Cargo and its clients.

3. Eligibility

By using our services, you represent that you are legally capable of entering into a binding agreement with Dist Global Cargo, and you are not prohibited from using our services under the laws of your jurisdiction.

4. Responsibilities of the Customer

a) Accurate Information: Customers are responsible for providing accurate and complete information regarding the contents, weight, and dimensions of the cargo. Misrepresentation or inaccuracies may result in delays, additional charges, or refusal of service.

b) Packaging: All cargo must be appropriately packed according to industry standards to prevent damage during transit. Dist Global Cargo is not liable for any damages caused by inadequate packaging.

c) Compliance with Laws: Customers must ensure that all items being shipped comply with the applicable local, national, and international laws. Dist Global Cargo will not be responsible for any legal consequences arising from non-compliant shipments.

5. Liabilities

a) Cargo Loss or Damage: Dist Global Cargo shall take all necessary precautions to ensure safe and timely delivery of cargo. However, the company’s liability for any loss, damage, or delay shall be limited to the terms set forth in the respective shipping agreement.

b) Insurance: Dist Global Cargo strongly recommends that customers purchase insurance for their cargo. Our liability is limited to the declared value of the cargo unless additional insurance has been purchased by the customer.

c) Exclusions of Liability: Dist Global Cargo is not liable for losses due to:

  • Natural disasters (force majeure events)
  • Acts of war or terrorism
  • Delays caused by customs clearance
  • Inherent nature or defect of the goods
  • Delay in delivery not caused by the company’s negligence

6. Fees and Payment

All charges for services rendered are due upon receipt of the invoice unless otherwise agreed in writing. Late payments may result in additional charges or suspension of services. Any additional fees, including customs duties, taxes, or penalties, are the responsibility of the customer.

7. Customs and Regulatory Compliance

Dist Global Cargo will assist customers with customs clearance procedures but will not be liable for delays or additional costs due to customs inspections, compliance issues, or incorrect documentation. Customers are responsible for ensuring that all documents are accurate and compliant with applicable laws.

8. Cancellations and Refunds

Cancellations must be requested in writing and may be subject to fees. Refunds for cancelled shipments will be processed in accordance with our cancellation policy, which may vary based on the service type, shipment status, and specific terms of the shipping agreement.

9. Confidentiality

Dist Global Cargo respects your privacy and will not disclose your personal or business information to third parties, except as required for the execution of services or by law. Any sensitive data provided by customers will be handled in accordance with our privacy policy.

10. Modifications to Terms

Dist Global Cargo reserves the right to modify these terms and conditions at any time. Any changes will be communicated via our website or directly to customers. Continued use of our services after such changes constitutes acceptance of the new terms.

11. Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter amicably through negotiations. If a resolution cannot be reached, disputes will be subject to arbitration in accordance with the laws of your Jurisdiction or be taken to a competent court.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Jurisdiction. Any legal action arising from the use of our services will be brought before the courts of your Jurisdiction.

13. Contact Information

For questions regarding these terms and conditions or any other issues, please contact:

Dist Global Cargo
Email: info@distglobalcargo.com
Address: 289 Southbranch Blvd A, United States