Privacy Policy

Effective Date: 22nd May 2020

Last Updated: 3rd July 2024

At Dist Global Cargo, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a) Personal Information:

This includes any information that identifies you as an individual, such as:

• Full name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information
• Company name (if applicable)

b) Non-Personal Information:

We may collect information that does not directly identify you, such as:

• Browser type and version
• IP address
• Geographic location
• Device type
• Operating system
• Pages you visit on our website
• Time and duration of your visit

c) Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance user experience, analyze website traffic, and understand how our services are being used. Cookies are small files that are stored on your device that allow us to recognize your preferences and customize your interactions.

2. How We Use Your Information

Dist Global Cargo uses the information we collect for the following purposes:

• Service Provision: To process and manage shipments, provide customer support, and ensure successful delivery of your cargo.
• Communication: To contact you about your shipment, inform you of changes to our services, or respond to your inquiries.
• Marketing: To send you promotional materials, newsletters, or offers that we believe may interest you (with your consent where required by law).
• Improvement of Services: To monitor and analyze usage trends, improve our website and services, and develop new features.
• Compliance: To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We respect your privacy, and your personal data will not be shared with third parties, except under the following circumstances:

a) Service Providers:

We may share your information with third-party vendors, partners, and service providers who assist us in delivering our services (e.g., freight carriers, customs brokers, payment processors). These parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services on our behalf.

b) Legal Obligations:

We may disclose your information when required by law, court order, or governmental authority, or if we believe such action is necessary to:

• Protect our legal rights or those of others
• Investigate potential violations of our terms of service
• Prevent fraud or other illegal activity

c) Business Transfers:

If Dist Global Cargo undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction. In such cases, you will be notified of the transfer and any changes to this Privacy Policy.

4. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once the data is no longer needed, we will securely delete or anonymize it.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request the correction of inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal data, subject to certain conditions.
• Objection: You may object to the processing of your personal data in some cases, such as for direct marketing.
• Portability: You may request to receive your personal data in a structured, commonly used format and transmit it to another service provider.
• Withdraw Consent: If we process your personal data based on consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at privacy@distglobalcargo.com.

7. International Data Transfers

Dist Global Cargo is based in [Your Country]. If you are located outside [Your Country], please note that we may transfer, store, and process your personal data in jurisdictions that may not have the same data protection laws as your country. By using our services, you consent to this transfer, storage, and processing.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website. Your continued use of our services after such changes have been made constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Dist Global Cargo
Email: privacy@distglobalcargo.com
Address: 289 Southbranch Blvd A, United States